At ALL Starlight Fantasy Events, we are committed to creating a space where everyone can come together to celebrate the magic of literature, fantasy, cosplay, and creativity. Our mission is to foster a community that honors differences and unites through a shared love of art and imagination.

To uphold this vision, all attendees, vendors, and representatives of our company are required to agree to and adhere to a Code of Conduct designed to ensure a safe, respectful, and inclusive environment for everyone. These guidelines are in place to maintain a space where creativity can thrive and all participants can feel welcome.

We welcome fans who are willing to engage with one another respectfully and follow these guidelines. We do not, now or ever, deny anyone entry based on personal beliefs. As long as participants conduct themselves in a manner that respects others, everyone is invited to join in the experience.

Our team actively monitors for any behavior that compromises the well-being or enjoyment of others and takes appropriate action if necessary. By embracing mutual respect and shared enthusiasm for creativity, we aim to build a positive, welcoming space for all fans, vendors, and collaborators to enjoy.

Thank you for helping us create an event where everyone—attendees, vendors, and our team alike—can celebrate, collaborate, and feel part of a larger community of imagination and wonder.

Each event page will discuss the age restrictions near the top of the page. We thank you for your understanding! Additionally no real weapons of any kind, all of them must be toys/or unusable. We allow cosplay weapons that are made of foam, fabric, etc. 

For our events in Washington, Seatac Airport

If an event is in a different state, we will make sure to discuss this on each event page specific to that event

lodging is not typically included. Each event details page will discuss lodging near the venue being used.

We now have a page discussing Event Partner Lodging, which will list all the hotels we are currently partnering with, and those we have partnered with in the past. You can find that info on this page.

Each page will discuss what can be expected for each indivudual event. 

all food details will be on each page and according to the ticket level you choose - some of our events are a full meal for every ticket, others will have tiered levels for you to choose from. All food will be fantasy / Faire themed. 

At all of our events, we strive to always have Gluten Free & Vegan options for dinner and dessert. Please understand however this is buffet style so there are risks of cross contamination no matter what we do, however we do try our best to make sure this doesn't happen. 

Dress however you want! Costumes HIGHLY encouraged! 

We understand the importance of accessibility firsthand, both from events we've attended and through the experiences of our own family members. With this in mind, we make it a priority to select event venue locations that accommodate those with mobility challenges. If you have any specific needs, please don’t hesitate to reach out, and we will do our best to ensure a comfortable experience.

For all of our events, we ensure the following accessibility features:

• An elevator or escalator if there are multiple floors

• Designated handicap parking spaces close to the venue entrance

• Ample space along buffet lines to allow for easy navigation

• Accessible seating for those who may need to rest frequently or require seating with specific accessibility needs 

We are committed to providing an inclusive experience for all our guests and are always open to feedback on how we can improve accessibility.

Our events are designed to offer an immersive fantasy experience, and while content creation is definitely encouraged, our main aim is to transport our guests to a magical world. The venue’s we choose and the atmosphere each provides is part of that experience.  We are very specific in choosing our vendors and venue so that all of us get to have an experience in beautiful places. 

We take feedback from the previous events very seriously and make changes to improve the experience at each event. While some vendors may be returning, we also work on curating new experiences and offerings that we think attendees will enjoy. As with any service, with experience comes improvement, and we feel we are all improving all the time in order to make each event memorable and unique. 

PAYMENT

In consideration for participation, the Guest agrees to pay the designated event fee of [Event Fee Amount chosen on applicable page] to the Organizer. Payment shall be made prior to the event start date. A ticket is not guaranteed until payment is received. 

TICKET CANCELLATION, TRANFSERS AND REFUNDS

We understand that life can be unpredictable, and plans may change, but due to the nature of our events, we have a no-refund policy. The time, effort, and resources involved in planning these experiences are significant, and ticket sales play a crucial role in securing the many elements that make our events unique and memorable.

When you purchase a ticket, we use those funds to secure vendors, reserve venues, and arrange various services that are often non-refundable on our end. Just as we are unable to cancel contracts or receive refunds from the vendors we’ve booked, we cannot provide refunds for ticket purchases. Each ticket sold directly contributes to making the event happen, and our expenses remain fixed regardless of attendance.

We truly appreciate your understanding and support, as it allows us to continue creating these special, experiences for our community. 

With this in mind, our policy is as follows:

Cancellation by Guest: Once payment is made, no refunds or cancellations are available for any reason.

For those who purchase tickets and later find themselves unable to attend, you have a few options:

• Contact Us: Reach out to us via email at [hellodarling@starlightPNW.com]. If we have a waitlist for the event, we will make every effort to help resell your ticket by reaching out through our social media and email list. Please note that this is not guaranteed, but we will do our best to facilitate the process.

• Resell Your Ticket: If we are unable to help resell your tickets, you are welcome to try to resell the ticket yourself. If you choose this option, please still let us know so we can assist with the transfer process. It involves more than just changing the name on the ticket, as we also consider details like food allergies and other special accommodations.

TICKET TRANSFERS

• Ticket transfers are permitted up to 28 days before the event. Transfer requests must be submitted in writing via email and approved by the Organizer.

• If we can re-sell the ticket from our waitlist, it is considered a transfer.

• Transferred tickets must adhere to the original terms and conditions of the purchase.

• A $15 fee applies per transfer to cover processing time, payable by the original ticket holder. 

• Transfer requests will be processed within 10 business days of receipt.

NO CHARGE BACK FOR PAYMENTS MADE

In the event of a payment dispute, the following process shall be followed:

1. Notification: The Guest agrees to notify Starlight Fantasy Events LLC promptly and in writing, providing detailed information regarding the nature of the dispute. Notification should be sent to the email address specified in the contract. hellodarling@starlightPNW.com

2. Investigation: Within 14 days of receiving written notification, Starlight Fantasy Events LLC will initiate an investigation into the nature of the dispute upon receiving written notification. The investigation will include reviewing relevant transaction records, communications, and any supporting documentation provided by the Guest.

3. Resolution Discussion: Within 21 days, Starlight Fantasy Events LLC will engage in a discussion with the Guest to resolve the dispute amicably. This may involve further clarification, negotiation, or providing additional information as needed.

4. Mediation: If the dispute is not resolved through direct discussions, both parties agree to participate in mediation facilitated by a neutral third party. The costs of mediation will be shared equally between the Guest and Starlight Fantasy Events LLC, unless otherwise agreed upon.

5. Arbitration: If mediation does not result in a resolution, both parties agree to submit the dispute to binding arbitration. The arbitration will be conducted in accordance with the rules and procedures of a mutually agreed-upon arbitration service. The decision of the arbitrator will be final and binding.

6. Legal Action: If all other dispute resolution methods fail, either party may pursue legal action as a last resort. Legal action shall be initiated in the appropriate jurisdiction as specified in the contract.

No Chargeback Policy Enforcement:

The Guest agrees not to initiate or pursue any chargebacks, payment reversals, or credit card disputes with the financial institution or payment processor involved in the transaction without first completing the dispute resolution process outlined in this contract. The Guest understands that initiating such actions without exhausting this process constitutes a breach of contract.

Damages and Remedies:

If the Guest violates this no chargeback clause, Starlight Fantasy Events LLC reserves the right to seek legal remedies to recover the disputed amount, including but not limited to filing a lawsuit for breach of contract. The Guest shall be responsible for all costs, including legal fees, associated with such actions.

Liability Limitation:

Starlight Fantasy Events LLC shall not be held liable for any damages, losses, or expenses incurred by the Guest resulting from a payment dispute or chargeback initiated by the Guest in violation of this clause. The Guest assumes full responsibility for any consequences arising from such actions.

Amendment:

This dispute resolution process may only be amended or modified in writing and signed by both parties

Every ticket purchaser must acknowledge our payment policies prior to making a purchase, which are always included in the ticket details. Purchasing a ticket signifies acceptance and understanding of these policies.

All other attendees must agree to our general terms & conditions. 

Upon purchase, an email is sent to the ticket purchaser requesting them to provide the email addresses of all other attendees. If this is not completed in advance, it must be done at the door, which can significantly delay the entry process. Please ensure this is done ahead of time to avoid delays.

VIEW OUR TERMS AND CONDITIONS HERE

The ticket price reflects not only the unique venue and curated experiences, but also the significant planning and logistical efforts required to create a memorable event. We understand that the price point may feel high for some, but it is designed to ensure that attendees receive value for a complete fantasy experience. Additionally, it allows us to fairly compensate our team for the time, expertise, and dedication involved in planning events of this scale.

While we recognize that the tickets may not be affordable for everyone, we have carefully balanced costs to maintain the quality of the experience. Planning and hosting an event of this magnitude involves substantial expenses—particularly in a city as costly as Seattle—and the time investment from our team is considerable. Our aim is to make this a viable endeavor for everyone involved, allowing us to continue offering these unique experiences. We appreciate the support and understanding of those who recognize the effort that goes into bringing these magical events to life.

Each event will be priced differently depending on what we are able to offer and the services we are able to incorporate into each. We price these as fairly as possible in order to assure you get the more out of the event as possible! Please check each event page to learn more. 

We’ve found that bringing on skilled talent, actor and cosplayers enhances the overall experience for our attendees. While this is a part of our investment in the event, we’re always open to exploring options that maintain the event's quality and enjoyment. 

We understand that life can be unpredictable, and plans may change, but due to the nature of our events, we have a no-refund policy. The time, effort, and resources involved in planning these experiences are significant, and ticket sales play a crucial role in securing the many elements that make our events unique and memorable.

When you purchase a ticket, we use those funds to secure vendors, reserve venues, and arrange various services that are often non-refundable on our end. Just as we are unable to cancel contracts or receive refunds from the vendors we’ve booked, we cannot provide refunds for ticket purchases. Each ticket sold directly contributes to making the event happen, and it’s not as simple as reselling the spot—many of our expenses remain fixed regardless of attendance.

We truly appreciate your understanding and support, as it allows us to continue creating these special, immersive experiences for our community. Thank you for being a part of our magical world!

With this in mind, our policy is as follows: Cancellation by Guest: Once payment is made, no refunds or cancellations are available for any reason.

For those who purchase tickets and later find themselves unable to attend, you have a few options:

• Contact Us: Reach out to us via email at [hellodarling@starlightPNW.com]. If we have a waitlist for the event, we will make every effort to help resell your ticket by reaching out through our social media and email list. Please note that this is not guaranteed, but we will do our best to facilitate the process.

• Resell Your Ticket: If we are unable to help resell your tickets, you are welcome to try to resell the ticket yourself. If you choose this option, please still let us know so we can assist with the transfer process. It involves more than just changing the name on the ticket, as we also consider details like food allergies and other special accommodations.

Each price point is for a SINGLE ticket. If you would like to purchased an addtional ticket for someone else attending with you, you can do so by selecting the ticket, and then changing the quantity of the ticket. 

If you would like to purchased an addtional ticket for someone else attending with you, you can do so by selecting the ticket, and then changing the quantity of the ticket. 

All tickets are digital, and you should have received a receipt sent to your email. You will not receive a physical ticket. The only physical thing you may get is any add ons purchased with your tickets

Yes absolutely. Each event  will have a special link that allows for payments to be chosen. 

PLEASE NOTE: 

Your ticket reservation is contingent upon the receipt of your initial payment, even if the due date is scheduled for a future date. Subsequent payments will be automatically processed. 

Disabling automatic payments without prior written agreement will result in the forfeiture of your ticket. Additionally, you will not be permitted to establish another payment plan for any reason. 

Please visit our Sponsorship application page here: APPLICATIONS

Please visit our vendor application page here: APPLICATIONS

We are currently not accepting applications for Social Media Influencers, and we have no plans to do so in the foreseeable future.